Work Description: Troubleshooting not having power in half of the house even though the circuits werent blown(tripped) and had full power running to house from the outside master.
After troubleshooting for a bit we realized that we were looking in the wrong place for the issue because my girlfriends brother in law decided to replace the circuit and wired it wrong, so what we thought we were turning power off on was actually not doing so.
Doug realized this and could have solved the problem in as little as 20 minutes had he actually not listened to me telling him what someone else had done earlier. But it goes to show you that they do actively listen to what your issue is. :)
Comments: Great pricing as compared to other companies in our service area plus were the only companies to call me back through the networx site... And D K Electric called me within 5 minutes of me submitting my request through the site. Not only did D K solve my problem, but they also educated me as to why it was caused how to prevent the issue in the future, and other issues I might run into with the electrical setup that I had aquired in my new place. Not only that but Doug showed me exactly what I needed to do on the other outlets so that I could save even more money than I already was with his service. Would highly recommend this company. I had the option to use a 10% coupon on labor cost, but due to the educational nature of Doug and looking out for my best interest I opted to not use the coupon.