Review by: Richard F.
Work Description: Replace broken GFI outlet.
Comments: The technician, Tom, was extremely knowledgeable and eager to help. In addition to replacing the outlet, he also rerouted our garage door opener circuit in such a way that it would not be affected by the GFI in the future and explained that it didn't need the GFI protection and that the load of using the garage door opener regularly while unnecessarily going through the GFI could have cumulatively contributed to the GFI failure in the first place. I am also pleased that within five minutes of my filling out the problem online, Fetzer responded within five minutes and the other three companies returned by the online service never did -- they have yet to even try to call me, even though I would tell them the work is done. The only comment I have is that when Fetzer did respond, I would have liked to have been told in advance that they were located over an hour from me and that they charge for travel time. Tom told me this when he arrived, but to his credit he didn't charge me for the full travel time because there were traffic tie-ups. Technically I think Fetzer is a very professional and good company to do business with, but if I have electrical problems in the future I would very likely try to get someone closer. If Fetzer opened a satellite office in Dutchess county in addition to their current office in Orange county I would gladly do business with them again, but as it is, the charge for travel means an extra expense that I would prefer to avoid.
Review by: Penny
Work Description: Service upgrade from a 100 amp to a 200 amp and a 900 square foot addition
Comments: Fetzer Electric was GREAT! I would recommend them to my family and friends. They kept pace with my fast track job. I was under a dead line to get my Mother Inlaw to move into our new addition by the 1st of March as she could no longer live on her own. Fetzer Electric really came through in my time of need. I can't praise them enough. They had the lowest price of the 4 bids I received. Thank you Bob and crew!
Review by: J. P.
Work Description: The first visit was to repair a circuit breaker in my apartment. Electrician adivsed that the entire box had to be replaced, and this was done 3 days later.
Comments: Electricians were prompt and efficient. I am very pleased with their work. Price seemed high, but they arrived when I needed and since this was an emergency, I was glad to pay for their services.